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Deliveries & Returns


Who will transport my order?

Your orders are transported by Swiss Post
After shipping, you will automatically receive a tracking number for your order.

What are the delivery costs?

Amount of the order Delivery type Delivery rate
Less than 40 CHF PostPac Economy 6 CHF
Above 40 CHF PostPac Economy Free delivery
Less than 40 CHF PostPac Priority 6 CHF
Above 40 CHF PostPac Priority 4 CHF

Happy Officine only delivers to Switzerland.

How long will it take for me to receive my order?

Orders confirmed before 1 p.m. are in principle shipped the same day from Monday to Friday.
Orders placed on Saturday, Sunday, public holidays (VD), December 24 and 31 will be shipped the following business day.

The deadlines announced by the carriers are as follows for orders confirmed before 1 p.m.:

Delivery type Time limit
PostPac Economy Between 2 and 3 working days following the order
PostPac Priority Between 1 and 2 working days following the order

The deadlines indicated are indicative and without any commitment, Happy Officine cannot be held responsible in the event of delay or failure of transport companies.


Do you want to return an item?

You have 15 days from the order date.
This period includes postal times for returning the goods.

The return is handled free of charge.

The item must not have been opened, damaged and in its original packaging.
Sale items cannot be returned.

How to proceed ?

Use the contact form and tell us the following:
  • Your first and last name, order number and date
  • Item affected by the return

We will provide you with the return address and the label allowing the item to be returned free of charge.

After checking the returned item, we will send you a voucher for the value of the item within a maximum of 8 days.

Happy Officine does not offer refunds or credits in exchange for a return.

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